Terms & Conditions

Covid Guidelines for participants (PLEASE READ)

Please clean your hands and your child’s hands upon entering the room, using the antibacterial gel provided.

We ask that all adults wear a face covering on their mouth and nose until settled into their places for the class. We recommend that you continue to wear this during the class but, particularly, whenever moving around the area eg to visit the changing facilities. We recognise that some people are exempt from wearing masks.

You will be given a 10-minute arrival time for your session and we kindly ask that you keep to this. We also ask that you leave the class promptly. We LOVE to chat, but we’re going to need to keep things moving so that we can clean the area ready for the next class and also to avoid everyone congregating together. This makes us sad, but we know that you understand!

A one-way system will be in place and clearly signed at your venue. We ask that you observe these signs and point them out to your child/children.

There will be a designated area for buggies and we ask that you will observe this.

In the Little Notes room, there will be a number of pods marked on the floor with an “x”. We ask that you bring a clean picnic rug to class and place it on your chosen X. This will be your area for the session and we kindly ask that you and your child/children are careful to stay within this space and mindful of social distancing with those around you.

For Little Notes sessions, please bring carefully labelled water bottles for you and your children to use during the session and your child’s music bag. We are unable to provide refreshments at the moment and we ask that you take home all rubbish, including soiled nappies, after the class.

We will clean all touch-points (door-handles/stair gates) in the area between each session. We will also ventilate the room throughout and in between sessions. Please bring an extra layer as it may be chilly!

It is important that you follow all NHS guidelines if you or any member of your household have shown any symptoms of coronavirus (COVID-19) and that you self-isolate accordingly and do not attend our activities during this time until you have followed all current guidelines regarding self-isolation which can be found on the NHS website https://www.nhs.uk/conditions/coronavirus-covid-19/self-isolation-and-treatment/when-to-self-isolate-and-what-to-do/

Currently, symptoms  that require action include:

a new continuous cough
a high temperature
a loss of, or change in, your normal sense of smell or taste (anosmia)
you and your household must isolate at home: wearing a face covering does not change this. Families will be invited to join a facebook group where an online version of the weekly session will be available for you to enjoy from home.
If we need to cancel the live class due to local lockdown or someone from the group testing positive or due to our own ill-health, an online option will always be offered.

Track and Trace

We reserve the right to pass on your personal details to the track and trace system when necessary and we will inform you as soon as possible if we are contacted by track and trace if you are required to take action.

Who is your contract with?

Little Notes classes are run and operated by local franchisees operating their own businesses trading under the Little Notes registered trademark and following the Little Notes model provided by Little Notes Franchising Limited, which is a company registered in England and Wales with company number 09219839. To find your nearest franchisees contact details, click on “Find a Class” and use the search facility provided by map, or by list. All transactions and contact made through the local areas of our website are made with your local Little Notes franchisee, details of whom can be found on their page and any terms and conditions below refer to your relationship directly with them and not with Little Notes Franchising Limited.

Refund and Cancelation Policy

All fees paid to Little Notes franchisees for class are regarded as non-refundable. Little Notes franchisees reserve the right from time to time to cancel classes when needed and where possible and effort will be made by the franchisee to find another time to run a replacement class. If a replacement class cannot be provided then a pro-rata refund will be offered within a reasonable time frame.

Disruptive behaviour

In the event that a franchisee deems any class participant to be disruptive to a Little Notes class, Little Notes franchisees reserve the right to ask those participants to leave on a permanent basis and a refund for any future classes will be provided by the franchisee.


Whilst it is our policy that we endeavour to ensure you always have the same Little Notes class leader, we cannot guarantee this. We may occasionally need to have a new leader teaching your class. We cannot guarantee that any notice will be given of a change of class leader.

Responsibility for your child

In all cases and at all Little Notes pre-school classes your child must remain in the care of you or those in whose care you have placed your child for the purpose of attending or observing Little Notes classes.

Exclusion of liability

In the absence of any proven negligence, lack of due diligence or breach of duty by your leader(s), Little Notes Franchising Limited, its franchisees or employees, the participation of you, your child, or those in whose care you have placed your child for the purpose of attending or observing Little Notes classes is done so entirely at your and their own risk.

Copyright and Other Intellectual Property Rights

Your use of this website and attendance at our classes grants no rights to you in relation to copyright, design rights, trade marks or other of our intellectual property rights (or the intellectual property rights of third parties). We provide this website to you solely for your personal, non-commercial use. The content of this website may not be used for any other purpose without our express written permission.


All personal property brought to venues where Little Notes classes take place is brought at your own risk and we take no responsibility for damage, loss or theft of your personal pocessions.

Damage to building and contents

Little Notes Franchising or it’s franchisees are not responsible for any damage caused by you, your child, or those in whose care you have placed your child to any property or it’s contents at any of our venues or places of work.

Changes to terms and conditions

From time to time we may update these terms by sending you either an updated version or notification of minor changes. You are free not to accept these changes by notifying us in writing of your non acceptance within 14 days of us sending notification of these changes, failing which we will be entitled to treat our agreement with you as being subject to the updated version. Version: May 2018